Do You Have the Correct Plays in Your Playbook to Drive Your Business?

The rapid and constant changes in the business environment today demand new thinking from both business and IT leaders alike.

The rapid and constant changes in the business environment today demand new thinking from both business and IT leaders alike. Business leaders must constantly review and update their strategies to drive innovation to support their enterprise growth strategies. At the same time, CIOs must rapidly transition their IT business in line with the accelerating business cadence. To deliver and realize the expected benefits, leadership teams must be empowered with an agile and collaborative planning environment for refining their strategies and modeling investment scenarios.

This new normal, with its accelerating cycles, is challenging the previous cadence of lengthy periods of analysis and alternative consideration. The days of two-year IT projects, if not over, are rapidly coming to an end. Many IT organizations have embraced this new world and have transitioned to new agile business models to meet the accelerated user expectations.

Think for a moment about the rise and fall of video, an innovative, transformative technology at one point. How long has it been since you rented a video or DVD from a store, or even found a store to rent from? The same is also true of how the network television stations generate revenue from advertising, as the DVR allows you to record a show and skip the commercials. Television networks have acknowledged our changing viewing patterns and are leveraging technology innovation to ensure and even accelerate the flow of advertising revenue. Innovative stations like the Fox in the U.S. have added the capability to communicate with the virtual audience with an app on the iPad, whilst you are watching a television show live. Alternately if you miss the show, you can watch it from their website on demand. Either way, the advertising is presented to you. 

Think about the role of TV station CIOs who were busy delivering solutions to manage finances, sales and so on. They probably were not thinking about the impacts of falling advertising revenues due to DVRs allowing consumers to skip commercials. Eventually the networks addressed the situation through technical advances such as video on demand, which prevents commercial skipping, and the use of apps that engage social media and provide behind-the-scenes information to drive real time viewing and new advertising mediums.

To be a successful technology leader, you must acknowledge that you will continually rebalance their portfolios to create greater capacity for innovation and enterprise growth and will realize that yesterday’s great idea will be tomorrow’s “keeping the lights on.”   

IT must mature its focus, resources and budgets to planning strategic investments aligned to business outcomes and ensure the benefits are being delivered to the business. In short, improving planning leads to better business outcomes, even better outcomes are derived when the benefits are measured to ensure that we are delivering on the businesses strategic intent. 

To deliver this much needed transformation, leadership teams require a collaborative planning and reporting environment that focuses not only on the organizational strategy development, but on the delivery. To meet these expectations, CxOs plans need to be living collaborative documents defined dynamically through goals, objectives, initiatives, investments and benefits. These business plans will allow informed investment decisions, facilitate sourcing evaluations, track benefits realized, and drive operational performance against set measures. Project and Portfolio Management, IT Service Management, Application Delivery, Security, ERP, and other operational data sources can inform the models to strengthen the executive planning and reporting capabilities, and all this must happen dynamically.

Today, CA Technologies announced a solution for these business challenges:  CA Clarity Playbook. Delivered using the SaaS model, CA Clarity Playbook enables executive leaders to collaboratively create dynamic business plans ensuring that investments can be evaluated and measured for optimal strategic outcomes.  CA Clarity Playbook leverages the manner which the innovative executive think and work, leveraging an intuitive and compelling user experience that delivers offers instant and easy engagement while conveying relevant executive information. It is purpose built for the iPad where executive leaders can collaboratively create and maintain top-level business plans and evaluate performance against expectations. The goal of CA Playbook-the initial release is scheduled for June– is to sit strategically above typical IT Management solutions and focus on critical needs of the CxO, including:

  • Strategic Planning

  • Investment Management

  • Performance Management

In today’s announcement, Lokesh Jindal, GM of our Service and Portfolio Management business, said it best: “IT and the business have to work hand-in-hand to create new revenue streams and deliver a differentiated brand experience-even in the face of finite structural and human resources. CA Clarity Playbook enables this critical coordination by giving executives the ability to nimbly adapt plans, activities and priorities.”

Written by

Robert Stroud

Robert Stroud is VP of innovation and strategy for IT Business Management at CA Technologies.…

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  • James Holland

    This is great. Hooray for Disney’s imagineers!


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  • king lear

    testing comment functionality, please do not publish this

  • Rachel Macik

    Love the personal pic :)

    • CAHighlight

      Thank you!

  • Plutora Inc

    This is a good case study. 2.3 sec’s off a login transaction is big.

  • Michele Hudnall

    While the analysts were hyping DevOps, I posted the oversight of not including security as part of that discussion as you are highlighting here. Instead of just talking DevOps, it should be DOS (what’s old is new again :-) – DevOpsSec. As a previous AppDev person, it’s the app, who’s using it, why and where rather than the device and having the service available.

    As you rightly point, out Security should be baked into the solution.

    Nice Post and Timely!


    • CAHighlight

      Thank you for your feedback Michele. Agreed – security cannot be overlooked. Appreciate your input!

  • Mitesh

    I would love a printed copy

  • Lars Johansson

    I love the idea of BYOID! This makes me choose if I am almost anonymous (with my Hotmail Nicname) or official with identity from an official organisation. My Identity Provider will attach identity with right level of LoA according to the need of the Service provider.

    • CAHighlight

      Thank you for your comment. BYOID has tangible benefits for end users and relying parties but it also has to be weighed in the balance with potential risks and liability concerns. It will be interesting to see how BYOID plays out in the enterprise.