IT: Where Great Ideas Go to Die

"BYOD isn't coming, it's here"- @SimonBramfitt via @thelaurenfilesRecently I participated in a great Twitter conversation regarding how IT departments have gained a reputation as a place where good ideas go to die.

“BYOD isn’t coming, it’s here“- @SimonBramfitt via @thelaurenfiles

Recently I participated in a great Twitter conversation regarding how IT departments have gained a reputation as a place where good ideas go to die. Initially there were several volleys about how IT departments have become known as the “Office of the C-I-No“. Whether these are perceptions or reality does not matter. (They’re often real.) What was interesting was that our conversation quickly morphed into a discussion of consumer driven IT (CDIT) and “bring your own device” (BYOD); the latest in the list of things that are both challenging IT organizations and, unfortunately, adding fuel to those negative perceptions.

And then it happened…C-I-Rogue

While we were trading volleys regarding the opportunities presented by BYOD @elliotross tweeted:

@elliotross Tweet

This illustrates what is perhaps the most compelling reason for IT teams and CIOs to pay attention to this trend. It cannot be ignored. It cannot be wished away. And erecting a wall in the name of security (“just say no”) won’t always make things more secure. In fact, that approach often has the opposite effect.

People understand the value and power of consumer technologies, and technology is no longer the sole domain of the “techo”. Someone recently told me that some of the businesspeople they work with now are “more technical” than some of the programmers they worked with a decade ago. If they need to accomplish something in order to meet their business objectives they will figure it out; and they may not always do so in the best of ways.

Déjà vu

This is not a new phenomenon. When wireless networks became affordable for personal use, many connected inexpensive access points to their corporate networks; and in so doing they created unsecure connections to those networks. And today there are lot more people, with a lot more devices, and a lot more knowledge, than there have ever been with previous technology waves.

“Turn and Face the Strain” – David Bowie

Though IT teams were, with good reason, initially reluctant to embrace consumer driven IT, the tide appears to be shifting. We must also keep in mind that this creates tremendous opportunity.

At a recent consumer driven IT event, Coca-Cola CTO Tom Place stated they see consumer driven IT as a welcome change and an opportunity for competitive advantage. I agree. And those who win will be those who: face it head on; identify opportunities for competitive advantage; find the “low hanging fruit”; and leverage their existing expertise in security, resilience, and performance to create a safe, robust, and compelling user experience.

How is your organization dealing with consumer driven IT and BYOD? I would be grateful for your comments.

This blog is cross-posted at Pragmatic Cloud. Follow @GeorgeDWatt on Twitter.

Written by

George Watt

As VP of Corporate Strategy at CA Technologies, George has spearheaded initiatives enabling organizations to…

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  • James Holland

    This is great. Hooray for Disney’s imagineers!


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  • king lear

    testing comment functionality, please do not publish this

  • Rachel Macik

    Love the personal pic :)

    • CAHighlight

      Thank you!

  • Plutora Inc

    This is a good case study. 2.3 sec’s off a login transaction is big.

  • Michele Hudnall

    While the analysts were hyping DevOps, I posted the oversight of not including security as part of that discussion as you are highlighting here. Instead of just talking DevOps, it should be DOS (what’s old is new again :-) – DevOpsSec. As a previous AppDev person, it’s the app, who’s using it, why and where rather than the device and having the service available.

    As you rightly point, out Security should be baked into the solution.

    Nice Post and Timely!


    • CAHighlight

      Thank you for your feedback Michele. Agreed – security cannot be overlooked. Appreciate your input!

  • Mitesh

    I would love a printed copy

  • Lars Johansson

    I love the idea of BYOID! This makes me choose if I am almost anonymous (with my Hotmail Nicname) or official with identity from an official organisation. My Identity Provider will attach identity with right level of LoA according to the need of the Service provider.

    • CAHighlight

      Thank you for your comment. BYOID has tangible benefits for end users and relying parties but it also has to be weighed in the balance with potential risks and liability concerns. It will be interesting to see how BYOID plays out in the enterprise.