I’ve written here several times before about the value I believe automation tools can bring to an IT organization struggling to keep up with its customers’ demands for better, faster and cheaper services. That’s why I’m excited to announce the availability of a new study by Forrester Consulting that also stresses the importance of automation in transforming IT service delivery, and details the total economic impact our CA Unified Automation solutions can potentially deliver. As cited in the executive summary of the study:
The tasks of the IT infrastructure and operations (I&O) professional have become increasingly complex and susceptible to human error. This is a direct consequence of the sheer volume and diversity of business services and underlying IT infrastructure components. By masking IT’s diversity and automating highly repetitive tasks, IT automation is the key to industrializing your operations to improve productivity and reduce costs.
CA Technologies commissioned Forrester Consulting last year to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying CA Unified Automation solutions. As part of the process, Forrester conducted in-depth interviews with executives from several CA Unified Automation customers. They then compiled the interview results into a composite case study in order to demonstrate both the quantitative and qualitative benefits that a typical enterprise and its IT organization could potentially realize by using our unified automation solutions. The study concluded that the composite organization achieved a 3-year, risk-adjusted ROI of 185% with a payback period of just 7.7 months as a result of deploying CA Unified Automation solutions!
The study also identifies in great detail several areas of quantitative benefits existing CA Unified Automation customers have realized including 1) reduced downtime; 2) IT admin and support savings; 3) improved IT staff and end user productivity; and 4) hardware savings, as well as several non-quantifiable, qualitative benefits such as 1) improved audit and reporting capability; 2) improved visibility; 3) better flexibility; and 4) additional revenue from advanced cloud implementations.
If you’re considering an investment in IT automation technology in order to help address the challenge of how to “do more with less,” I encourage you to download and read this study. It provides a practical, easy-to-follow framework to help you demonstrate how an investment in CA Unified Automation solutions could deliver quantifiable benefits and tangible cost savings to your organization. And if you want to take it a step further, visit our online benefit impact calculator where you can model your own organization’s IT environment and automation requirements, and quickly see how much your organization could potentially save by automating routine data center management tasks using our CA Unified Automation solutions.
 “The Total Economic Impactof CA Unified Automation”, a commissioned study conducted by Forrester Consulting on behalf of CA Technologies, January 2012.